Hospitality people placed by hospitality people.
Boutique Hospitality Talent Specialists.
Why talent acquisition isn't the same as recruitment
Most hospitality businesses hire reactively. Post a job ad, fill the vacancy, repeat.
When a key role sits empty for six weeks or the third hire in twelve months still doesn't stick, the problem isn't the candidates-it's the process. Talent acquisition is a different discipline entirely.
Roamio works alongside hospitality businesses as a talent partner, not an agency you call when things go wrong.
Local Instinct. Global Reach.
For Operators. By Operators.
We've run the sections, managed the rosters, and sat in the debrief after a bad service. Twenty years across luxury hotels and premium hospitality operations means we don't need to guess what great looks like - we've hired it, trained it, and held it to account ourselves. That's what operator-led talent acquisition actually means. And that's why our placements stay.
One client at a time. Five star, every time..
Hospitality Roles We Specialise In
Hotel & Operations: General Manager, Hotel Manager, Assistant Hotel Manager, Front Office Manager, Housekeeping Manager, HR Manager, Reservations Manager, Director of Sales, Revenue Manager
Commercial & Support: Director of Sales, Sales & Events Executive, Finance Manager, People & Culture Manager
Food & Beverage/ Culinary: F&B Director, F&B Manager, F&B Supervisor, Executive Chef, Head Chef, Sous Chef
Our network runs deep across luxury hotels, boutique properties, and premium accommodation brands across Australia. We're not matching CVs to job descriptions we're identifying leaders before your competition does.
What People Are Saying
“Kristian is an exceptional communicator and a truly hands-on Talent Acquisition professional. He brings in-depth industry knowledge to everything he does, and I highly recommend him to any business requiring top-tier staffing support.”
- Mark Murphy, Private Chef
“I can’t recommend Kristian highly enough. What truly sets him apart is not just his professionalism and genuine care, but his background, he’s a former chef himself. That first-hand experience gives him a deep understanding of the challenges, pressures, and nuances of the hospitality industry that many recruiters may not have.
He takes the time to truly understand both the candidate and the role, making sure every placement is a thoughtful and meaningful fit. It’s clear he’s not just trying to fill positions, he’s helping build careers and strong teams. If you’re in the hospitality industry and looking for someone who gets it and truly cares, Kristian is the one to talk to. A rare find and an absolute pleasure to work with!.”
- Arshad Mohan, Cluster Director of Revenue Strategy, Marriot
“Kristian is the rare person in talent acquisition who actually understands the industry he works in. Having come through the kitchen and worked his way up through hotel operations, he gets hospitality in a way that most people don't. He's not just filling seats, he's thinking about culture, longevity and what it actually takes to build a team that performs under pressure. He tells you what you need to hear, not what you want to hear. He takes the time to understand your business before anything else, which means when he puts someone in front of you, it's worth your time.
If you're in hospitality and serious about building the right team, Kristian is exactly who you want in your corner”
- Rob Wilkes, Founder, Taste Hospitality
Frequently Asked Questions
Still have questions? Take a look at the FAQ or reach out anytime. If you’re feeling ready, go ahead contact us.
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Most recruitment firms manage a process. We've managed businesses. Roamio is owner-led with over 20 years of hands-on hospitality operations experience not just placing people, but having personally owned and run venues, managed P&L, controlled wage costs, and led teams through real service pressure. We understand that a wrong hire doesn't just cost a fee; it costs culture, covers, and cash flow.
We work exclusively on permanent placements across Australia, with particular depth in Sydney and Melbourne. No temps. No volume-driven shortlisting. Just senior, strategic talent acquisition from people who've sat in the same chair as you. -
No and that's deliberate. Roamio focuses entirely on permanent hospitality recruitment. We believe temporary labour solves a symptom; we're in the business of solving the cause. Revolving-door staffing erodes culture, frustrates guests, and costs far more in the long run than a single well-made permanent hire.
If you need someone to fill a shift tonight, we're not your call. If you need the right General Manager, Head Chef, F&B Director, or Venue Manager who will still be driving your business in three years that's exactly what we do. -
We place senior and mid-level leadership across luxury hotels, boutique independent properties, and premium accommodation brands — from Sydney and Melbourne through to regional and international markets. Our core specialisations include: General Manager, Hotel Manager, F&B Director, F&B Manager, Executive Chef, Front Office Manager, Housekeeping Manager, Director of Sales, Revenue Manager, and People & Culture Manager."
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We're not posting job ads and waiting. Roamio operates an extensive active network across Australia and into Asia built over two decades of operating alongside, hiring from, and working within the industry. We're already talking to the people your venue needs, before you even brief us.
The best hospitality leaders are rarely job-hunting. They're mid-service. They're building someone else's business. Our relationships mean we can reach those people and have a conversation they'll actually take because they know us, respect our standards, and trust that we won't waste their time with roles that don't fit. -
We don't sit behind desks pushing CVs. When you work with Roamio, you're working directly with the owner someone who has managed rosters, run debriefs after bad services, built teams from scratch, and carried the weight of a P&L. We bring that lens to every brief and every candidate conversation.
For clients: your business comes first, full stop. We work with a deliberately select number of venues at any one time so we can be genuinely embedded in your strategy, not spreading ourselves across 20 open roles.
For candidates: you'll be treated with honesty, discretion, and respect throughout. We are advocates for fair practices in Australian hospitality because we believe without great staff, you have no business. Without great guests, you have the same. -
Yes we operate across Australia, with particular strength and market depth in Sydney (NSW) and Melbourne (VIC). We also service regional markets and have successfully placed senior leadership in destination and regional hospitality venues where finding the right calibre of person is notoriously difficult.
Our network extends across Australia and into Asia, meaning geography is rarely the limiting factor the right person for your regional venue may already be in our pipeline. Get in touch and let's have that conversation.
Roamio Talent Acquisition is based in the heart of Surry Hills, Sydney - one of Australia's most vibrant hospitality precincts. Fitting, we think.
1/457-459 Elizabeth Street Surry Hills, NSW 2010
We work across Sydney, Melbourne and nationally, but if you're in the neighbourhood, we'd love to sit down, share a coffee and have a real conversation about your business.