Hospitality Talent Acquisition Across Australia
Most hospitality venues hire the same way post a job ad, review applications, pick the best of who applies. It works until it doesn't. When a key role sits empty for six weeks, when the wrong manager fractures a team, or when the third hire in twelve months still doesn't stick, the problem isn't the candidates. It's the process.
Talent acquisition is a different discipline entirely. Where recruitment fills a vacancy, talent acquisition builds a pipeline. Where recruitment reacts, talent acquisition plans ahead. The difference shows up in your retention numbers, your team culture, and ultimately your guest experience.
At Roamio, we work alongside independent hospitality venues across Australia as an embedded talent partner not an agency you call when things go wrong, but a specialist embedded in your hiring strategy from the start. Based in Sydney and with deep roots in Melbourne's hospitality scene, we work with venues across NSW, Victoria, and beyond from metropolitan restaurant groups to regional operators in some of Australia's most exciting food and beverage destinations.
Our approach centres on leadership. A strong General Manager, a capable Head Chef, an experienced Venue Manager these aren't just roles to fill. They are the people who determine whether your systems are followed, your culture is protected, and your team shows up every day ready to perform. We assess leadership capability, decision-making, and cultural alignment alongside technical skill. The result is placements that don't just meet the brief they move the business forward.
We work with a select number of venues at any one time. That's intentional. It means we know your business, your team dynamics, and what you actually need not just what the job description says.
Why talent acquisition isn't the same as recruitment
Areas of Expertise
Talent Acquisition
In hospitality, talent acquisition goes far beyond traditional recruitment.
While recruitment focuses on filling roles, we look at the bigger picture - building long-term partnerships with businesses to understand their culture, goals, and where they’re heading. At the centre of our approach is leadership and management analysis, because experience alone doesn’t determine whether someone can lead a team. We assess leadership capability, decision-making, emotional intelligence, and team impact alongside technical skill. This allows us to place individuals who don’t just meet the brief on paper, but who align with your culture, strengthen your teams, and elevate performance.
Talent acquisition, done properly, is a holistic strategy. Every placement is intentional - supporting stronger leadership, healthier teams, and a business that’s built to grow, not constantly replace.
Hospitality Management
Finding the right hospitality manager goes far beyond filling a rota gap. The role demands someone who can manage budgets, control wage costs, read where the market is heading, and make commercial decisions that protect the business - all while leading a team through the reality of daily service.
We understand that because we've lived it. Not just the floor, but the spreadsheets, the P&Ls, the staffing models, and the difficult conversations that come with running a hospitality operation properly. That depth of knowledge means we know what a strong manager actually looks like - not just someone who can hold a section, but someone who can hold a business together.
Hospitality Retention
We provide regular check-ins with your hospitality team during their first 90 days.
These informal conversations give new team members a chance to share how they're settling in and raise anything that's on their mind. It's a simple, supportive touchpoint during the period when people are most likely to disengage.
If anything comes up during these sessions that may be worth your attention, we'll let you know, but ultimately, how that's acted on sits with you and your management team.
It's a small investment in showing your people they matter from day one.
“Always treat your employees exactly as you want them to treat your best customers.”
– Stephen R. Covey
Executive Chef
Sous Chef
Food & Beverage Manager
Food & Beverage Supervisor
Executive Housekeeping
Director of Food & Beverage
Assistant Hotel Manager
Hotel Manager
General Manager
Front Office Manager
Maintenance Manager
Human Resources Manager
Reservation Manager
Director of Sales
Sales & Events Executive
Hospitality Roles We Specialise In
Whether you're looking for an Executive Chef or a General Manager, we have you covered. Our extensive network and industry contacts give us a prime advantage, allowing us to assist your business with any staffing requirement across all hospitality departments.
We find hospitality people that recruiters can’t
While recruiters post on job boards and wait - we are already talking to the people your venue needs.